Master of Business Administration

Assessment Report, 2013-2014

COBA, Business Administration (Masters)

Assessment Identifiers

College / School
College of Business Administration (COBA)

Department
College of Business Administration (COBA)

Program / Major / Certificate
Masters of Business Administration (MBAP)

Assessment Coordinator(s)
Stephanie Bradl

Has there been a change to the Assessment Coordinator(s) since the last assessment plan?
No

Person(s) responsible for writing and/or submitting this report:
Stephanie Bradl

Program Mission Statement

The Master of Business Administration (MBA) program is designed to prepare students for careers in management and leadership in both the private and public sectors. Students acquire a comprehensive foundation in the functional areas of business, the global environment in which they will function, and the analytical tools for intelligent and ethical decision making.

Has this mission statement been revised since the last plan?
No

PSLOs

1. Ethical Awareness: Students will be able to demonstrate awareness of and appropriate decision making skills for all shareholders.

2. Communication and Technology: Students will be able to produce a coherent written statement and oral presentation of the analysis of a complex business issue.

3. Professional Competence: Students will acquire the broad-based knowledge and skills necessary to fulfill their professional goals. These skills include, but are not limited to: financial theories, analysis, reporting and markets; the creation of value through production and distribution; statistical analysis and management sciences as they support decision-making; and information technology as it facilitates change in organizational structure, management practice work processes, and the roles of individuals.

4. Critical Thinking: Students will be able to use analytical and decision-making skills in problem solving. These skills may be demonstrated by the ability of students to (a) identify, define, and analyze a business problem; (b) identify relevant facts and determine causes; (c) apply knowledge in new and unfamiliar circumstances through a conceptual understanding of the relevant disciplines; (d) creatively formulate alternative courses of action and/or solutions; (e) explain the basis of the choice; and (f) plan and communicate the implementation of that choice to others.

5. Diversity Awareness: COBA students will be able to incorporate the cultural diversity dimensions into the analysis of a business problem, and demonstrate the impact of these dimensions on organizational and societal outcomes.

6. Teamwork: Students will demonstrate the ability to work effectively in a group.

LINK TO: Assessment Report, 2013-2014 – Supporting Documents

Assessment Results (PSLOs)

SSU Strategic Plan Goal	PSLO	Semester	Professor	Courses	Assessment Artifacts and Instruments	Target Levels	Results and Analysis of Results	Actions in Response to Results
Academic Engagement and Achievement	2. Communication and Technology: Students will be able to produce a coherent written statement and oral presentation of the analysis of a complex business issue.	Fall 2013	Wu, J	MBAP 6041 Organizational Theory & Behavior	Oral presentation – Oral Communication Rubric	Class will score a rubric average ≥ 3	TARGET MET Mean = 4.18 No changes needed.	OVERALL: TARGET MET Description of the expected use of results that will be addressed in the 2014-2015 academic year: No action needed due to program meeting expectations.
Academic Engagement and Achievement		Fall 2013	Wu, J	MBAP 6041 Organizational Theory & Behavior	Oral presentation – Oral Communication Rubric	Class will score a rubric average ≥ 3	TARGET MET Mean = 4.18 No changes needed.
Academic Engagement and Achievement	3. Professional Competence: Students will acquire the broad-based knowledge and skills necessary to fulfill their professional goals. These skills include, but are not limited to: financial theories, analysis, reporting and markets; the creation of value through production and distribution; statistical analysis and management sciences as they support decision-making; and information technology as it facilitates change in organizational structure, management practice work processes, and the roles of individuals.	Summer 2014	Wu, J	MBAP 6091 Strategic Management	MBAP Exit Exam - Answer Key	Class will score ≥ the 20th percentile	TARGET MET Mean 234 = 20th percentile. No changes needed. However, faculty will develop an in house exit exam.	OVERALL: TARGET MET Description of the expected use of results that will be addressed in the 2014-2015 academic year: While students met target level, low scores indicate that ETS might not be the best assessment of our students' knowledge. A program committee charged with creating an in house exit exam, set up to measure program curricula.
Academic Engagement and Achievement	4. Critical Thinking: Students will be able to use analytical and decision-making skills in problem solving. These skills may be demonstrated by the ability of students to (a) identify, define, and analyze a business problem; (b) identify relevant facts and determine causes; (c) apply knowledge in new and unfamiliar circumstances through a conceptual understanding of the relevant disciplines; (d) creatively formulate alternative courses of action and/or solutions; (e) explain the basis of the choice; and (f) plan and communicate the implementation of that choice to others.	Fall 2013	Toney	MBAP 6051 Managerial Economics	Case study – Critical Thinking rubric	Class will score a rubric average ≥ 3	TARGET NOT MET Mean = 2.91 Did not meet expectations.	OVERALL: TARGET NOT MET Description of the expected use of results that will be addressed in the 2014-2015 academic year: More in depth review of case analysis will be conducted (focusing on: identifying problem; identifying own and other perspectives on issue; and stronger evidence) within the program.
Academic Engagement and Achievement	6. Teamwork: Students will demonstrate the ability to work effectively in a group.	Spring 2014	Watkins	MBAP 6902 Organizational Leadership	Group project – Teamwork rubric	Class will score a rubric average ≥ 3	TARGET MET Mean = 4.26 No changes needed.	OVERALL: TARGET MET Description of the expected use of results that will be addressed in the 2014-2015 academic year: No action needed due to program meeting expectations.

Assessment Results (POs)

SSU Strategic Plan Goal	PO Goal	Enabling Strategies	Measures	Targets	Results and Analysis of Results	Actions in Response to Results
Academic Engagement and Achievement	Increase total enrollment	a. Visit Upper Division courses b. Attend Open House events	Blackboard Analytics	Graduate enrollment of 30.	TARGET MET Enrollment for year 2013 – 2014 totaled 38 Target exceeded by 8 students.	OVERALL: TARGET MET Description of the expected use of results that will be addressed in the 2014-2015 academic year: No additional actions necessary.
	Increase graduation rates	a. MBA Office taking more active role in advisement b. More careful attention regarding course scheduling to ensure program completion	Blackboard Analytics	Graduate at least 10 MBA students annually.	TARGET MET Graduated 11 MBA Students for 2013- 2014 Target exceeded by 1 student.	OVERALL: TARGET MET Description of the expected use of results that will be addressed in the 2014-2015 academic year: No additional actions necessary.
	Course Scheduling	a. Offer classes more consistently b. Increase the number of offered MBA courses per semester c. Align course scheduling in relation to program completion	Banner	Offer a minimum of 3 MBA classes per semester	TARGET MET Three courses or more were offered in each semester in 2013-2014	OVERALL: TARGET MET Description of the expected use of results that will be addressed in the 2014-2015 academic year: No additional actions necessary. We will continue to monitor course offerings to support timely completion rates.